Billing & Subscription FAQ | Cherry Blossoms

6 questions in this category

What does it cost to subscribe?

We offer a range of competitive subscription packages. Please visit our ‘Order’ section for details by clicking ‘Upgrade!’ on the navigation bar.

How can I pay?

We offer a secure credit card payment facility. Find all our payment options on the ‘Upgrade!’ page.

Is it safe to enter my credit card details on the site?

Yes. Credit card payments are processed using our Stripe card-processing gateway. Stripe is one of the largest and most respected global payment processing companies. All your card details are encrypted for maximum security. Further, no credit card details are stored anywhere on our site.

What will appear on my credit card account?

Payments will be shown as a purchase from ‘Cherry Blossoms, Inc.’

Will my subscription be renewed automatically and if it is, how can I cancel it?

Yes, you will be rebilled at the end of your first ‘Full-Service Membership’ period. You can find out more about automatic renewal by clicking here. Should you wish to cancel your subscription or credit card automatic renewal: Go to ‘My Account’ on the top menu bar > click ‘Membership Options’ from the drop-down menu > Click on the red wording that says ‘Your Rebilling Status in On, please Click Here to Turn OFF’ > The message will then change to say, ‘Your membership auto bill has been turned off.’ Please note that automatic renewal cancellations can take your payment provider up to 48 hours to process.

I have changed my mind. Can I get a refund?

Sometimes it’s fair to ask for a refund, but if you’ve used the service, it is only fair to expect you to pay for it.  You may cancel your ‘Full-Service Membership’ without penalty or obligation under two specific conditions: 1. Within three days after the date that you subscribe, or 2. Within three days from the date your credit card was billed for your ‘Full-Service Membership’ auto billing. Any refund payment due under this ‘Three-day Cancellation Policy’ will be returned within ten working days after the date of your cancellation notice. You can cancel your ‘Full-Service Membership’ under this ‘Three-Day Cancellation Policy’ by sending an email to support@blossoms.com with ‘Three-Day Refund Request’ in the subject line of your email. Please include your full name, Cherry Blossom Account Number (CB ID), and email address in the body of your email. You can find your CB ID number by going to the home page and finding the eight-digit number on the red bar on the left side of the page.